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Features

Transfermóvil QR code payment system

Through the QR code of the application for cell phones Transfermóvil it is already possible to pay for the products and services offered at the Teleservices Office of the Las Tunas Division of the Telecommunications Company of Cuba S.A. (ETECSA).

Las Tunas, Cuba.- Now, users can pay through the online payment modality of one of the most popular Apps of e-commerce in Cuba, both in local and freely convertible currency, for new mobile lines or terminal equipment. They can also top up Nauta accounts (for Internet browsing), pay for balance advances, or pay for changes to UCIM cards and telephone bills.

This novelty expresses ETECSA's will to continue reducing the use of cash in its operations, commented Dayamí Frómeta Domínguez, head of the Commercial Group at this Telecommunications Center. "This speeds up the flow of people," she stressed. In the next few days, she commented, payments made by Telecom agents may also be made through this new modality. "Before leaving our unit, the client must wait for the confirmation message or for it to arrive through the commercial executive," she clarified.

Unlike EnZona, which uses a single and static QR code for payments in the establishments of Commerce and Gastronomy, Transfermóvil uses a dynamic one that is generated at the moment of making the payment.

Last May, ETECSA began implementing the Transfermóvil QR code payment system in some retail establishments in Havana. This new option activated in Las Tunas reflects its intention to extend it to other products or services.

RESERVATION BY 112 OF PRODUCTS IN FREELY CONVERTIBLE CURRENCY

In the Las Tunas Teleservices Office, other ideas are applied to avoid crowds of people, explained Dayamí Frómeta Domínguez. This is the case, she said, of the reservation through the Call Center of a quota to acquire any of the products offered in freely convertible currency.

By dialing 112 from Monday to Friday, between 9:00 a.m. and 5:00 p.m., and always from a fixed line, interested parties can reserve their space. When contacting the operators, they listen to the available options and if something is to their liking, they leave their personal data and a contact number, fixed or mobile. The specialists will contact them to inform them of the day and time they can come to the office.

"We are always in contact with the warehouses so that the customer can be sure that the product will be available when they come in. This system ensures that we have, at least, half an hour for each user, because some of them, once they are here, choose to buy other available options," the manager said.